Privacy Policy

MyGigStar Use of Data Policy

MyGigStar (MGS) hereafter referred to as the (“Site”, “App”) respects the privacy of our users and is committed to protecting the personal information of all of our users, service providers, customers, Artists, Venues, Fans and visitors browsing the site and app, hereafter collectively referred to as (“Users”). We believe that users have a right to know our practices regarding the information we may collect when you visit and/or use the Site.

This Policy explains our privacy practices for the site. By accessing and/or using the Site and its related sites, applications, services, goods and/or registering for a MyGigStar account, you agree to the terms and conditions of this Policy, including our collection, use, disclosure, processing and retention of your personal information. You can also learn how to limit sharing of information in this Policy.

Information that MyGigStar collects

When you register to the Site we ask you to provide certain personal information, including a valid email address, location, Facebook or Google account log in details and username. We may collect additional information you provide us, such as physical address, telephone number or other contact details, financial information (such as payment method and credit card number, PAN details etc.), and additional authentication information, to provide you with the services you need (such as payment or withdrawal of funds, sending physical goods), or to ensure the marketplace integrity (for example, prevention of fraud).

In addition, we collect information while you access, browse, view or otherwise use the Site. In other words, when you access the Site we are aware of your usage of the Site, and may gather, collect and record the information relating to such usage, including geo-location information, IP address, device and connection information, browser information and web-log information, and all communications recorded by Users through the Site. We use that information to enhance user experience, personalize your browsing experience as well as monitor the Site for preventing fraud and inappropriate content.

We may also collect supplemental information obtained from third parties such as demographic and navigation data.

Once you register, your username and additional information regarding your activity is made public and is visible to all Users of the Site. This information includes photos you upload, your published Profile, MyGigStar services information, ratings, and additional information you may choose to add to your profile.

How does MyGigStar collect Information?

You directly provide us with most of the information we collect. You do this by filling out the registration details on the Site, or application. We also collect the information when you either Post Your Skills, Post a MyGigStar Service or Post a Gig. You provide this information and enter the information onto the Site or app voluntarily. Information we collect also includes, User’s location, sharing of profile, ratings and feedbacks by customers and anything else that you choose to add to your user profile.

You directly provide us with most of the information we collect. You do this by filling out the registration details on the Site, or application. We also collect the information when you either Post Your Skills, Post a MyGigStar Service or Post a Gig. You provide this information and enter the information onto the Site or app voluntarily. Information we collect also includes, User’s location, sharing of profile, ratings and feedbacks by customers and anything else that you choose to add to your user profile.

How does MyGigStar use the information collected?

Where relevant under applicable laws, all processing of your personal information will be justified by a “condition” for registering onto MyGigStar. In the majority of cases, registration will be justified on the basis that:

  • – You have created and registered or subscribed with MyGigStar via web platform or app;
  • – You have provided your consent for us to use your personal information for a specific purpose;
  • – Our use of your personal information is necessary to perform functions that you have registered for;
  • – The information is necessary to comply with a relevant legal obligation or regulatory obligation that we have (e.g. fraud prevention); or
  • – The information we collect is necessary to support MyGigStar legitimate interests as a business, subject to your interests and fundamental rights and provided it is conducted at all times in a way that is proportionate.

Purposes of use of your information:

  • – Ensure the accuracy of services, for all users 
  • – To provide users with the best gig-economy and freelance experience 
  • – To maintain appropriate business records, and to comply with request from law enforcement agencies, 

Direct marketing:

  • We may use your personal information to send you direct marketing communications about our products, services or promotions from MyGigStar that may be of interest to you or our related services. This may be via email, post, SMS, telephone or targeted online advertisements.

We may retain your information for the following purposes:

  • we may retain personal information from MyGigStar registered and closed accounts to comply with applicable laws, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigation, enforce our Site terms and take other actions as permitted by law.

Children Under the Age of 13

Our Site is not intended for children under 13 years of age. No one under age 13 should provide any personal information to or on the site. We do not knowingly collect personal information from children under 13. Parents and guardians should at all times supervise their children’s activities. If we learn we have collected or received personal information from a child under 13, we will delete that personal information.

Sharing Personal Information with Third Parties

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

Where We Store Your Personal Information

Some of the personal information you provide to us may be stored or processed on our behalf by third party suppliers and data processors and may be located in other jurisdictions, such as the United States and India, whose laws may differ from the jurisdiction in which you live.

Cookie

When you visit the Site, we may use industry-wide technologies such as “cookies” (or similar technologies), which store certain information on your computer and which will allow us, among other things, to enable automatic sign-in to the Site, make your browsing much more convenient and effortless and allow us to test user experience and offer you personalized browsing or promotions. By continuing to use this Site, you are agreeing to our placing cookies on your computer or device in accordance with the terms of this Policy.

When you visit the Site, we may use industry-wide technologies such as “cookies” (or similar technologies), which store certain information on your computer and which will allow us, among other things, to enable automatic sign-in to the Site, make your browsing much more convenient and effortless and allow us to test user experience and offer you personalized browsing or promotions. By continuing to use this Site, you are agreeing to our placing cookies on your computer or device in accordance with the terms of this Policy.

The following is a more detailed explanation of the types of cookies we use:

  • Necessary cookies: Necessary cookies are essential and help you navigate the Site. This helps to support security and basic functionality and are necessary for the proper operation of the Site, so if you block these cookies we can’t guarantee your use or the security during your visit. 
  • Functionality cookies: Functionality cookies are used to provide you the best user experience. These cookies are, for instance, used to personalize content for you in line with your location. It also allows the Site to remember choices made (like turning off use of cookies or which location you have previously selected) to provide more personal features. 
  • Performance
    cookies
    : Performance cookies help us to understand the behavior of users of the Site. This allows us to continuously improve the Site to provide the best information in support of our project aims. These cookies are also used to help us understand how effective our Site is; for instance these cookies tell us which pages visitors go to most often and if they get error messages from web pages. All of the information that these cookies collect is aggregated, to assist us to improve how the Site works. Some of these cookies are managed by third parties, and you may refer to the third parties’ own website privacy notifications for further information. In particular, we use Google Analytics cookies to obtain an overall view of user habits and volumes, and to help improve the overall experience on the Site. Google Analytics is a third-party web analysis service provided by Google Inc., which uses performance cookies and targeting cookies. The information generated by these cookies about your use of the Site (including your IP address) will be transmitted to and stored by Google Inc. on servers in the United States.

Google will use the information collected for the purpose of evaluating your use of our Site on our behalf, compiling reports on website activity and providing other services relating to activity and internet usage to us. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser as described below. This creates an opt-out cookie which prevents the further processing of your data. For more information about Google Analytics cookies, please see Google’s help pages and privacy policy. If you prevent these cookies, we cannot guarantee how the Site will perform for you.

Updating Your Information

We take steps to ensure that the personal information we collect is accurate and up to date, and we provide you with the opportunity to update your information through your account profile settings. In the event
that you believe your information is in any way incorrect or inaccurate, please let us know immediately. We will make sure we investigate the matter and correct any inaccuracies as quickly as possible where necessary or give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request. If for any reason you have a problem with deleting your personal information, please contact MyGigStar’s Customer Support and we will make reasonable efforts to delete any such information pursuant to any applicable privacy laws.

You can review and change your personal information by logging into the Site and visiting your account profile page. 

THIRD PARTY LINKS

The Site and the App may contain links to external websites such as Google, YouTube links and YouTube API services which are owned and operated by third parties. Please note that when you use third-party services through the Site or the App, their own terms of use and privacy policies will govern your use of those services. We do not collect, process or store any personal data provided by you to such third-party links through our Site or App.  Before you submit any personal data to these external websites, please check their respective privacy policies. You can find Google’s terms of use here, Google’s privacy policy here and YouTube’s terms of use here

 

Changes to the Privacy Policy

We reserve the right to change this Policy at any time, so please re-visit this page frequently. 

Changes to this Policy are effective as of the stated “Last Update” and your continued use of the Site on or after the Last Update date will constitute acceptance of, and agreement to be bound by, those changes. 

Contact Us

Any questions regarding this privacy policy please contact us at support@mygigstar.com

error: Content is protected !!